We'll be glad to help you with advise or information, but we cannot resolve warranty problems for those companies. We at Harrison Design have no ability to handle warranty claims for them. If you have a complaint or problem with a product made by Tripp Research, Trijicon or Dawson Precision, you need to go to those companies for warranty assistance. However, there are a couple of things that need to be said due to the fact that we carry products from other manufacturers, primarily as a service to our customers. We at Harrison Design want you to be satisfied with your merchandise and we enjoy a great reputation of working with our customers to achieve that goal. Please email for return authorization instructions. If you are making an exchange, shipping back to you will be charged. Refunds will be issued for the original cost from your invoice, less shipping costs and if there is no defect with the part being returned, a 5% credit card processing fee will be deducted from your refund if the original purchase was by credit card. All returns must be accompanied by a copy of the original invoice. If you've gone beyond 30 days from invoice date, or the part has been used or attempts made to install, it is not returnable. If the packaging is missing, damaged, dirty or otherwise requires repackaging an additional 10% restocking fee will be assesed. Approved refunds can be made within 30 days of the invoice date, so long as the part is in uninstalled, unmodified, original condition and in original packaging. If you've ordered the wrong part or otherwise change your mind, we'll issue a refund, less charges listed below. If we made an error we'll make it right, no questions - just get in touch via email. We want you to be happy with your experience of doing business with Harrison Design. Those situations are the risk you take on when you attempt to do your own work instead of getting expert assistance. If you try to install a part in one of these situations without the necessary experience and equipment, you may alter the part to a point where it is no longer suitable to use. This is part and parcel of being a gunsmith. When we encounter these situations, we make adjustments as needed to custom fit the part to the out-of-spec pistol and work around whatever dimensional challenge the out-of-spec pistol has created. We occasionally encounter a pistol that is dimensionally out of spec, that presents installation challenges requiring equipment, tooling and expertise beyond that available to the home hobbiest. These parts have proven their suitability and correctness of design for their intended purpose. Our Harrison Design products have been tested in not only in the Harrison Design shop, but by countless other custom gunsmiths and major manufacturers across the Unites States.
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